One time, I had a similar issue with the NZXT Kraken, and I powered on my PC and the RGB lights turned on with the animation, and then the animation froze, soon after booting into Windows. At that time, my USB hub is powered off before powering on my PC, or something...and I was running BIOS version 5204. I might want to play around with my setup to find the culprit, or maybe I have to change something in my BIOS settings...

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Windows apps like Synapse can prevent CAM from launching. The inability to launch NZXT CAM can also happen if you don’t have the right Windows version installed. However, the most common reason for this problem is software-related. The enhanced design achieves superior cooling with efficiency while keeping acoustics to a minimum," NZXT says. The NZXT Kraken X62 is suitable for installation on a wide range of computer models and can effectively cool the processor, preventing overheating and promoting stable performance. It provides a practical and efficient cooling solution for users seeking reliable temperature management for their systems. The USB connection between your motherboard and your CAM-powered device might be the reason why you’re experiencing NZXT CAM software not working. For this reason, different users experience different problems. Here is a list of the errors you may experience when you try to run the NZXT CAM software:

If you’re unable to get it to work at all, it’s probable that your PC doesn’t support the software. ALL-NEW RADIATOR FANS: The Aer P radiator fans included are designed for liquid-cooling perfection; providing silent operation, durability, and powerful cooling performance Some oversight such as bad drivers, anti-virus apps, and other third-party apps can cause many different NZXT CAM software issues to occur. Try switching your USB cable to a different internal USB header. Moreover, make sure your PC is fully powered down when changing to an internal USB header. Doing so will let you know whether or not the internal USB header you’re switching to works properly. Hold the Power button on the PC for 30 seconds to drain any residual power. It is recommended to also allow the PC to sit for 5-10 minutes with the power cable disconnected to ensure any residual power is drained.

NZXT KRAKEN X62 Complete water cooling - 280mm

The connection of the pump to the mainboard is made by USB, while the fans are connected directly to the pump as usual. There are no other warranties, expressed or implied, including but not limited to those of merchantability or fitness for a particular purpose. The duration of implied warranties is limited to the warranty length specified in Paragraph I. NZXT's sole obligation and liability under this warranty is limited to the repair or replacement of a defective product at our option. NZXT shall not, in any event, be liable for any incidental or consequential damage, including but not limited to damages resulting from interruption of service and loss of data, business, or for liability in tort relating to this product or resulting from its use or possession.In the Control Panel, select “View devices and printers” or if you are in Icon view, “Devices and Printers”. An outdated Windows program can cause your NZXT CAM software to misbehave. You may experience issues such as freezing and CAM not detecting Kraken amongst others, especially if you’re using the latest CAM software on an old Windows version. This warranty gives you specific legal rights. You may also have other rights granted under local law. These rights may vary.

Kraken X63 | Infinity Screen CPU Cooler | Gaming PCs | NZXT Kraken X63 | Infinity Screen CPU Cooler | Gaming PCs | NZXT

We’ve talked about the causes and solutions to CAM not recognizing Kraken. Here are some important tips to keep in mind as you try to resolve the issue: Constructed with high-quality materials, this CPU cooler is built to be reliable and durable over time. Its robust design ensures that it can handle the demands of intensive tasks and prolonged usage without compromising its cooling efficiency. NZXT Devices using Micro USB: Kraken X3 series, Kraken Z3 series, Hue+ Controller, Hue 2, Hue 2 Ambient, Grid V2, and Grid V3. If the device does not detect using an alternative cable or if the device does not have a removable USB cable (i.e. RGB & Fan Controller, Kraken X61, etc.), then this may indicate that the device itself may be defective and need to be replaced. Kraken X Chipset Drivers ENGINEERED FOR PERFORMANCE: Engineered to achieve superior cooling while keeping noise levels to a minimumIf you’re still having CAM not working issues, then you may need to uninstall the current driver for your hardware: RGB and Fan Controllers, including those integrated with NZXT motherboards, will be listed as “NZXT USB Device” or "NZXT RGB Controller" for newer controllers, while Kraken coolers will show up with the names such as “Asetek USB Device”, “NZXT Kraken Device”, “NZXT KrakenZ Device”, or “NZXT KrakenX Device”. Mice, Keyboards, Capture Devices, and Audio Devices will be listed under the top “Devices” section. Also before, I had it plugged into my PSU via a molex-sata power cable. I worked fine like that, before. I could hook it up to another system, my old msi mATX board, to see if the RGB lights on the Kraken would work.

Kraken X62 280mm Led RGB - GEARVN Tản nhiệt nước NXZT Kraken X62 280mm Led RGB - GEARVN

The NZXT Kraken X62 is a CPU cooler that weighs 1290 grams. It features a pump motor with a minimum speed of 1000 RPM and a maximum speed of 2800 RPM. It comes with two fans, each with a minimum speed of 500 RPM and a maximum speed of 1800 RPM. There are many different reasons why CAM may not recognize Kraken. Usually, the software works perfectly and without issues. But sometimes, the software doesn’t work from the jump or may suddenly stop working. The reasons for this can be software or hardware-related. If Kraken still doesn’t recognize CAM after the switch, then you probably have a defective USB cable and will need to replace it immediately. – Stop Windows ProcessesScarlett 2i2 Audio Interface / KRK Rokits 10" / Sennheiser HD 650 / Logitech G Pro Wireless Mouse & G915 Linear & G935 & C920 / SL 88 Grand / Cakewalk / NF-A14 Int P12 Ex