While service mode and frozen issues have the same behavioral effect on the Bluetooth speaker, resolving the problem can be done in different ways. Broken Circuit Board of Bluetooth Speaker Once the speaker is fully charged, try turning it on and see if everything works fine. If you’re not able to normally turn it off after this, then you have to consider returning the product to the company or seeing a technician. Clean Bluetooth Speaker Buttons There could be several reasons why a Bluetooth speaker won’t turn off, but the common ones are a result of unknowingly switching to service/setup mode, frozen functions, or a broken circuit board of the speaker.

Speaker, Portable Wireless Bluetooth Ortizan Bluetooth Speaker, Portable Wireless Bluetooth

Whenever your Bluetooth speaker is not turning off, there might be a number of potential causes that may vary from case to case. For some devices, pressing and holding the volume down and play buttons simultaneously until the Bluetooth speaker turns off, resets it. Then, wait for a few seconds and turn it on. If this doesn’t turn the Bluetooth speaker off, try the next step. Long Press The Power Button Once A more rigorous approach will be disassembling the Bluetooth speaker to clean both the interior and exterior parts to ensure that regions around the buttons on the speaker are not lodged. In this fix, you press the power and play buttons at the same time for a few seconds. Free your hands when the Bluetooth speaker turns off. Turn it on to see if it works all right.Whatever combination fits your model, the Bluetooth speaker should turn off once they’re right for it. Exchanging your Bluetooth speaker for a new one or sending it to a professional to fix it would be your best option if the solutions provided don’t resolve your case.

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You should see the Bluetooth speaker turning off at this action. If it doesn’t, then you try the next step. A Bluetooth speaker will refuse to turn off if it accidentally switches to service/setup mode, gets frozen, or the circuit board gets broken. The service mode renders the menu buttons nonresponsive, disallowing you to turn off the speaker by pressing the power button. Everything just stays standstill. Unfortunately, having a Bluetooth speaker that won’t turn off may be really annoying, especially if it’s early in the morning or late at night. It can mess up the moment big time! If you can’t follow through with the steps, you can watch the video beneath for illustrations. Press Bluetooth and Play Buttons Turn the Bluetooth speaker on a few seconds after it turns off and test the functions of the speaker buttons. If this option doesn’t work for you, then you move to the next fix. Hold All ButtonsSome Bluetooth speakers, especially JBL products have a feature known as service or setup mode. The mode is activated by simultaneously pressing the Bluetooth and Play Buttons for a few seconds. One such behavior could be keeping the Bluetooth speaker on no matter how hard you try to shut it down. Cases of such could be hard to resolve except for professional attention. Finally, when the Bluetooth speaker dies out, connect it to a power source and charge it to a full battery. Other than the Bluetooth speaker being in the service/setup mode, it can also be nonresponsive to commands due to other causes that are sometimes difficult to point out.

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In a situation where you can’t exchange the product for a new one, sending it to a technician can help you resolve especially if the issue is from a broken circuit board. People unknowingly activate the service or setup mode, which is a common case of the reason why the Bluetooth speaker is not turning off. When in this mode, all the buttons on your speaker including the power button become nonresponsive.Both options should exit you of the service or setup mode and you should be able to turn off the Bluetooth speaker. Try the next solution if this doesn’t work for you. Power and Play Buttons However, resetting the Bluetooth speaker could do the magic if that’s feasible. I hope your case is not that of a broken circuit board.